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Terms & Conditions

Delivery of goods in Lithuania

E-shop auksinesvajone.eu we deliver goods ordered free of charge throughout the territory of the Republic of Lithuania.

We deliver goods in Lithuania within 2-14 business days from the date of receipt of the payment order. In individual cases delivery of goods may take longer. If you want to receive the goods before, please contact us by phone +370 671 597 75 or e-mail before ordering auksinesvajone.eu@gmail.com and we will answer if delivery is possible within a shorter time.

Before we send the goods, we will contact you with the time and date of delivery. Items will be delivered to the address indicated in your order in Lithuania.

All of our products will be safely delivered to your hands by LP Express couriers.

 

Delivery of goods outside the Republic of Lithuania

If you would like the goods to be delivered outside the Republic of Lithuania, please contact us by phone +370 671 597 75 or by e-mail. auksinesvajone.eu@gmail.eu for delivery terms and conditions. Delivery of goods in the territory of the European Union costs an additional 30 euros, therefore, if we confirm that sending by order is possible, add this amount to the final order amount. We will negotiate the transfer price outside the European Union individually.

 

Removal of goods in our shop

You can pick up the goods at our store on March 11th. 22, in Kaunas. Before arrival, it is necessary to agree on the time and date of the meeting by calling +370 671 597 75 or by e-mail. auksinesvajone.eu@gmail.com

 

 Returning the goods

We strive to be content with our products and work, and MB “Auksinė Svajonė” provides a 5-year guarantee for your jewelry. Due to unforeseen reasons when broke or dropped off, due to our fault, we replace the products with new ones.

The warranty does not apply if the products were damaged due to your fault (i.e., scratching, bending, clogging, etc.).

We reserve the right to keep you free of upgrades or repossess your product. Custom-made goods are not refundable.

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  • Pušų g. 16, Radikiai, LT-54373 Kauno r. Lietuva
  • A. Goštauto g. 8, Vilnius (vizitai tik iš anksto susitarus)
  • I - V 09:00h - 18:00h
    VI - VII (you have to arrange the meeting for these days in advane)
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  • +370 671 597 75
  • +370 600 604 37 (Vilnius)
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